Terms & Conditions

Platform role

CareGrid operates a technology-enabled coordination and matching platform. Availability, professional suitability and service outcomes can vary.

Bookings

Clients must provide accurate requirements and comply with booking, cancellation, payment and access requirements.

Verification

Verification is a risk-reduction process and is not a guarantee of future conduct, performance or suitability. Clients remain responsible for their final verification and onboarding requirements.

Prohibited conduct

Theft, fraud, violence, harassment, abuse, illegal activity and misuse of property or information are prohibited.