Trust & Safety

Safety is a two-sided responsibility.

CareGrid uses screening, verification and operational controls, but no platform can guarantee that future conduct will always be appropriate.

Candidate conduct

Theft, fraud, violence, harassment, abuse, unauthorized access, property damage, illegal activity and confidentiality breaches are prohibited.

Client conduct

Abuse, harassment, violence, unsafe conditions, payment abuse and unlawful requests are prohibited.

Final verification

Clients should complete their own final verification and society/building onboarding requirements before deployment where applicable.